For arrival transfers: the driver will meet you, inside the station, in front of the Pharmacy called Farmacia S. Maria Novella; he will have a sign with your name on it. At the end of the train platform, pass through the glass security gate, and turn left in the direction of the exit. The Pharmacy, identified with a green cross also, is 15 meters before the exit, on your right side For departure transfers: the driver will pick you up at the address requested at the time of booking